Firelands Physician Group Patient Resources

As a Firelands Physician Group Patient, we want to make sure you have access to all the resources you need. Our physicians are on the medical staff of Firelands Regional Medical Center and are here to provide the care you need when and where you need it. You can find all your patient resources here.

Patient Portal

Your Firelands Physician Group (FPG) patient portal, also called Mhealth, facilitates better communication with your physician's office by providing convenient 24/7 access from the comfort and privacy of your own home or office.

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Billing & Insurance

For your convenience, our central billing office is staffed Monday through Friday from 8 a.m. to 4:30 p.m. You can call the office at 419-557-5530.

View billing and insurance information

Patient Forms

You can download, print and fill out some of your patient registration forms prior to your appointment to reduce wait times. Downloadable patient forms include patient registration for adults, patient registration for pediatrics, privacy notice acknowledgement form, authorization for release of medical information, and the Firelands Physician Group financial policy.

View the patient forms

Medical Records

A patient, or his/her legal representative, may inspect and/or obtain a copy of their medical records, or have copies of medical records sent to another facility.

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Financial Assistance

Firelands Physician Group realizes not all patients have the means to pay for services; programs such as Financial Hardship are offered with the information and application being given to the patient/guarantor when financial hardship is indicated. Financial hardship is considered charity care. The program will be offered to those requesting assistance and who qualify.

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Advance Directives

Advance directives are legal written documents that indicate what an individual wants regarding care and treatment if he or she is not able to speak for himself or herself. There are three documents: a healthcare power of attorney, a living will and a do-not-resuscitate order. All must be signed by the competent patient and witnessed or notarized.

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General Visiting Hours

10 a.m. to 8:30 p.m.

Please contact the charge nurse regarding guests who are under the age of 18.

Additional visitation hours