patient resources

Medical Records Requests

A patient, or his/her legal representative, may inspect and/or obtain a copy of their medical records, or have copies of medical records sent to another facility.

We require a completed and signed Authorization for Release of Health Information form before releasing any documents to anyone, including the patient.

If you have questions about this process, please feel free to contact the Health Information Management Department directly at 419-557-5552.


Access your records online

Did you know that you can access your test results, visit summaries and more via your patient portal?

Learn more about the patient portal

To request a copy of your medical records

Medical Records office hours

Monday to Friday, 8 a.m. to 4 p.m.

419-557-5552

419-557-7435

  • Please complete the form Authorization for Release of Medical Information
  • Requirements
    • The form must be completed, dated and signed by the patient.
    • We ask that you specify what components of your medical records you wish to obtain.
    • Individuals other than the patient (such as a guardian or a proxy under a power of attorney) must have documentation of authority to sign.
  • E-mail your completed form to medicalrecords@firelands.com

Please note: Your request may take up to 30 days to process.

If you have any questions regarding release of health information, please call 419.557.5552.


Please mail form to:
North Coast Professional Group, LLC., dba
Firelands Physician Group
HIM Department- ROI
1111 Hayes Ave.
Sandusky, OH 44870

Fax form to:
419-557-7872
Attn: Release of Information


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